Privacy Policy
Effective Date: January 1, 2025
1. Introduction
Fox Digital LLC (“we,” “our,” or “us”) is committed to protecting your privacy and managing your personal information with transparency and integrity. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, complete SMS or phone lead generation forms, or engage with our digital marketing services. This policy applies to all individuals and businesses, including California residents and entities.
2. Information We Collect
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Personal Information: We collect details such as your name, email address, phone number, business name, and job title when you complete our lead forms.
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SMS & Communication Data: If you opt into SMS or phone communications, we collect your mobile number and preferences. All SMS communications require documented prior consent.
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Usage Data: We collect IP addresses, device types, browser information, and referring URLs to improve functionality and performance.
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Cookies & Tracking: We use cookies and similar technologies to personalize your experience. You can manage these settings in your browser.
3. How We Use Your Information
We use your information for various purposes, including:
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Your data is used to:
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Respond to inquiries and provide services.
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Communicate via SMS, phone, or email (with prior consent).
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Send marketing messages (only if you opt in).
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Improve our website and services.
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Comply with legal obligations.
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4. SMS Privacy & Data Use Commitments
In compliance with Grasshopper and TCPA standards:
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No Data Sharing: We do not share your mobile or personal information with third parties for marketing purposes under any circumstances.
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No Data Transfers: We do not sell or transfer your SMS registration data or personal data to any third-party organizations, even with user consent.
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Prevention of Unauthorized Sharing: We implement strict internal controls to prevent any unauthorized access or sharing of your personal or mobile information.
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Opt-Out Instructions: You may opt out of SMS communications at any time by replying STOP or UNSUBSCRIBE . You will receive a confirmation message and no further texts will be sent.
5. Terms & Conditions for SMS Messaging
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Message Frequency: You may receive text messages from us weekly, depending on your interactions or preferences.
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Message and Data Rates: Standard messaging and data rates may apply, based on your mobile carrier.
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Opt-Out: To stop receiving messages, text STOP to the number.
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Help: For assistance, text HELP to or contact us at [email protected].
6. Legal Basis and Consent
- Consent for Communications: In accordance with TCPA requirements, we obtain explicit consent before sending SMS messages or making telephone calls. This consent is documented via checkboxes or separate consent forms on our website.
- Legitimate Interests: Where permitted by law, we may process your data based on our legitimate interests in improving service quality and ensuring cybersecurity.
- Legal Obligations: We also process information as required by applicable laws and regulations.
7. Disclosure of Your Information
We may share your data with:
- Service Providers: Third-party vendors who help us with website analytics, marketing communications, and customer support, under strict confidentiality agreements.
- Legal and Regulatory Authorities: In response to a lawful request or order, or to protect our rights and the safety of our users.
- Business Transfers: In connection with any merger, acquisition, or sale of assets, provided that the receiving party agrees to maintain the confidentiality and security of your information.
8. Data Security and Retention
- Security Measures: We implement robust administrative, technical, and physical safeguards to protect your data against unauthorized access, disclosure, or destruction.
- Retention Period: We retain your personal information only for as long as necessary to fulfill the purposes described herein or as required by law.
9. Your Rights Under California Law
California residents have enhanced rights under the CCPA and CPRA, including:
- Access and Data Portability: You may request a copy of the personal information we hold about you in a commonly used, machine-readable format.
- Deletion: Subject to certain exceptions, you can request that we delete your personal data.
- Opt-Out: You have the right to opt out of the sale or sharing of your personal information with third parties.
- Non-Discrimination: Exercising your privacy rights will not result in discriminatory treatment or altered service terms.
To exercise any of these rights, please contact us using the details provided below.
10. Third-Party Websites
Our website may include links to external sites that are not operated by us. We are not responsible for the privacy practices of those third parties and encourage you to review their policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The “Effective Date” will be updated accordingly, and any material changes will be communicated on our website.
12. Contact Us
For questions or concerns about this Privacy Policy or to exercise your rights, please contact:
Fox Digital LLC
2717 Via Elevado, Palos Verdes, CA 90274
Email: info@ foxdigitalagency.com
Phone: (888) 369-2220